Contact Customer service

Tel +33(0)4 96 12 05 10 - Mond. to Wedn. 9AM to 4PM - 9 Reattu Road - 13009 Marseille - France

Contact us

Si vous désirez savoir où en est la livraison de votre commande, vous pouvez consulter l'état de préparation et, si elle a été expédiée, localiser sa position via son lien de tracking transporteur disponible ici

Pour le reste, vous pouvez nous contacter via le formulaire ci-dessous et vous serez contacté quelques heures plus tard durant les horaires d'ouverture du service client.

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Preview the shipping fees

If you validate your order immediately, your order will be prepared and dispatched from our warehouses on Tuesday 3 August 2021

Orders passed before 11AM, Monday to Friday (working days) are shipped on the same day! (except personalized Cake topper)

Planète Gateau OFFER the shipping cost :
  • on relay point in France, Belgium and Spain as from 49 €
  • At home in France from 100 € (reduced to €3.9 on cart of €59 and €100)
  • At Home Express, for the rest of Europe, from 170 €

Click here for more details on our carriers

The shipping costs shown here do not include the shipping costs offered as explained above AND the weight of the package which may increase these fees for some foreign countries.