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95% of orders placed BEFORE 11:00 am , during working days, Monday to Friday, are prepared and shipped the same day!

Unless your order contains a personalized product, where an additional 24 working hours is necessary for their design.

FDP offered

Planet Cake offers you the shipping costs in France, Belgium for any order over 49€ in Point Relais (Spain at 79€) via the carrier MONDIAL RELAY or Relais PICK UP. 

In France, new at PLANETE GATEAU, we also offer HOME shipping costs with Colissimo for any basket over €49!  W e also offer, for €3.90, HOME delivery with DPD Predic t (Delivery in 24-48 hours via appointment by SMS) for baskets over €49. And above 100€, delivery via DPD is free at home.

Free delivery for the rest of Europe via Chronopost for all orders over €170 including tax (Italy, Germany, England, Denmark, Finland, Greece, Ireland, Portugal, Sweden, Austria, etc.)

90%

Please take into account that the deadlines announced in the tables below are indicative and respected in 90% of cases, but cannot be guaranteed at 100%.

In addition to France and Corsica, Planète Gateau can deliver to you in all 27 countries of the European Union (Germany, Belgium, Netherlands, Luxembourg, Italy, Spain, Portugal, Greece, etc.), even exempt from VAT for companies with an intra-community VAT number, in the DOM TOM, in Switzerland, in Africa (Morocco, Tunisia, Algeria, etc.), in the Middle East (Israel, Jordan, Iraq, etc.), in America North and South (United States, Canada, Brazil etc.) and in Asia (China, Japan, Korea, Thailand, etc.).

FRANCE - INTERNATIONAL

Management fees of €2.95 including VAT are added for small orders, ie those whose basket (excluding shipping costs) is less than €15.

FRANCE territory delivery
Mondial Relay and ICI PickUP DPD In mainland FRANCE at a MONDIAL RELAY or PICKUP DPD Relay Point

Delivery between 48 hours and 96 hours

Free shipping from 49€ of purchase

For Corsica: Up to 5kg, shipping costs are €7.90. Beyond that, this carrier will be deactivated

You will be notified by email of a tracking number, when the package is picked up and then when it is dropped off at a Relay Point. MONDIAL RELAY (<5kg) or PICKUP DPD (>5kg).

Exceeded the weight of 20kg, this relay point carrier is automatically deactivated in favor of the home carrier DPD Exapaq.

Depending on the Relay Point you select, and even if there is no supply on closed days, you can collect your package on Saturdays and Sundays. The tracking link often only updates after 24 hours, so don't worry if you don't see the delivery steps change after 24 hours after shipment.

You have 8 days to collect your package. After this time, the package will be automatically returned to us, which will incur additional costs.

The shipping costs amount to €4.90 including tax with Mondial Relay for packages weighing less than 5kg. Beyond that, DPD Pickup is offered at €5.90. Shipping costs are free for all orders over €49 including VAT.

In the event that the package exceeds 5kg and therefore DPD pickup is selected as the carrier, a supplement of €4.8 including tax will be added IF your place of delivery is located in a mountainous or difficult-to-access area. These are the following postcodes:
04110 - 04140 - 04150 - 04230 - 04240 - 04250 - 04260 - 04280 04320 - 04340 - 04370 - 04400 – 04530 - 05110 - 05120 - 05170 - 05220 - 05240 - 05250 - 05290 - 05310 05320 - 05340 - 05470 - 05480 - 05560 - 05600 - 06260 - 06340 - 06380 - 06390 - 06420 - 06430 - 06440 - 06450 - 06460 - 06470 - 06540 - 06660 - 06670 - 06690 - 06710 - 06730 06750 - 06790 - 06830 - 06850 - 06910 – 06950 – 09140 - 15300 – 15400 - 17111 - 17123 - 17190 - 17310 - 17370 - 17410 - 17480 - 17550 - 17580 17590 - 17630 - 17650 - 17670 - 17740 - 17840 - 17880 - 17940 - 22870 - 29242 - 29253 - 29259 – 29990 - 31110 – 31350 - 38114 - 38142 - 38520 - 38750 – 38860 -39200 - 39220 - 39260 - 39310 – 39400 - 42660 – 42920 – 43150- 56360 - 56590 - 56780 – 56840 - 63150 - 63240 - 63610 – 63650 - 64130 - 64440 – 64570 - 65110 - 65120 – 65200 - 66120 - 66210 - 66760 – 66800 - 73120 - 73130 - 73150 - 73210 - 73300 - 73320 - 73440 - 73450 - 73480 73530 - 73550 - 73620 - 73640 - 73700 - 73710 – 73720 - 73870 -74110 -74120 -74170 -74220 -74230 -74260 -74310 -74340 -74350 - 74360 -74390 -74400 -74420 -74430 -74440 -74450 -74470 -74480 -74660 -74740 -74920 -83111 -83440 -83530 -83560 -83630 -83690 -83830 -83840 -84390 -88310 -88340 - 88370 - 88400 - 90200
This supplement is not taken into account in the case of free shipping.

DPD EXAPAQ delivery postage In France

Delivery in between 24 and 72 working hours at HOME

Shipping costs at 3.90€ above 59€ of purchase then FREE from 100€ of purchase

Your order can be delivered to you by DPD Predict from Monday to Friday, between 24 and 72 hours after dispatch.

When taking charge of the package, you will be notified by email and SMS of a tracking number and an indicative delivery date.

In case of absence during the 2 passages of the delivery person (notice of passage left if possible), you will then have to contact your DPD agency to collect your parcel. The DPD support telephone number is 09 70 80 85 66 . You will have 14 days to withdraw it. After this time, the package will be automatically returned to us, which will incur additional costs.

A supplement of €4.8 including tax will be added IF your place of delivery is located in a mountainous or difficult-to-access area. These are the following postcodes:
04120 - 04130 - 04140 - 04160 - 04170 - 04200 - 04240 - 04260 - 04300 - 04310 - 04330 - 04360 - 04370 - 04400 - 04510 - 04530 - 04600 - 04700 - 04850 - 05100 - 05110 - 05120 - 05130 - 05150 - 05160 - 05170 - 05200 - 05220 - 05240 - 05250 - 05260 - 05290 - 05300 - 05310 - 05320 - 05330 - 05340 - 05350 - 05400 - 05460 - 05470 - 05500 - 05560 - 05600 - 05700 - 05800 - 06140 - 06380 - 06390 - 06410 - 06420 - 06430 - 06450 - 06470 - 06530 - 06540 - 06620 - 06710 - 06750 - 06910 - 09110 - 09140 - 09300 - 09460 - 17111 - 17123 - 17190 - 17310 - 17370 - 17410 - 17480 - 17550 - 17580 - 17590 - 17630 - 17650 - 17670 - 17740 - 17840 - 17880 - 17940 - 22870 - 25120 - 25140 - 25240 - 25370 - 25450 - 25500 - 25650 - 29242 - 29253 - 29259 - 29990 - 30570 - 31110 - 38112 - 38114 - 38142 - 38190 - 38250 - 38350 - 38380 - 38410 - 38580 - 38660 - 38700 - 38750 - 38860 - 38880 - 39220 - 39310 - 39400 - 56360 - 56590 - 56780 - 56840 - 63113 - 63210 - 63240 - 63610 - 63660 - 63690 - 63840 - 63850 - 64400 - 64440 - 64490 - 64560 - 64570 - 65110 - 65120 - 65170 - 65200 - 65240 - 65400 - 65510 - 65710 - 66210 - 66760 - 66800 - 68140 - 68610 - 68650 - 73110 - 73120 - 73130 - 73140 - 73150 - 73160 - 73170 - 73190 - 73210 - 73220 - 73230 - 73250 - 73260 - 73270 - 73300 - 73320 - 73340 - 73350 - 73390 - 73400 - 73440 - 73450 - 73460 - 73470 - 73500 - 73530 - 73550 - 73590 - 73600 - 73620 - 73630 - 73640 - 73710 - 73720 - 73870 - 74110 - 74120 - 74170 - 74220 - 74230 - 74260 - 74310 - 74340 - 74350 - 74360 - 74390 - 74400 - 74420 - 74430 - 74440 - 74450 - 74470 - 74480 - 74660 - 74740 - 74920 - 83111 - 83440 - 83530 - 83560 - 83630 - 83690 - 83830 - 83840 - 84390 - 85350 - 88310 - 88340 - 88370 - 88400 - 90200.
This supplement is not taken into account in the case of free shipping.

Shipping costs of 7.90€ including tax and then 3.90€ as soon as your order exceeds 59€.

Delivery transport Colissimo Shipping Corsica Metropolitan France and CORSICA

Home delivery in 48h and 72h working at home - Up to 6Kg

For France and Corsica, free shipping from 49€ of purchase

Your order can be delivered to you from Monday to Saturday, between 48h to 72h after its dispatch.

When taking charge of the package, you will be notified by email and SMS of a tracking number and an indicative delivery date.

In case of absence during the 1st passage of the delivery person, you will receive a notice of passage which will allow you to recover the parcel in your post office, and this within 14 days. Beyond that, the package will be automatically returned to us, which will incur additional costs.

Delivery, for France and Corsica, is invoiced at 5.90e then offered beyond a basket of 49€. 

Note that the COLISSIMO carrier is only available for packages of less than 6kg. Beyond that, the DPD carrier takes over.

Express Chronopost delivery In France

EXPRESS delivery in 24 working hours at home

CHRONOPOST is available in 2 services:
  • CHRONOPOST will deliver your order within 24 working hours before 6 p.m., Monday to Friday.
  • CHRONOPOST PLUS will deliver your order within 24 working hours before 6 p.m., from Monday to SATURDAY inclusive

When taking charge of the package, you will be notified by email and SMS of a tracking number and a reduced delivery time slot will be offered to you .

We remind you that orders placed on Friday after 11 a.m. will be dispatched on Monday, and therefore delivered on Tuesday.

In case of absence during the 1st passage of the delivery person, you will receive a notice of passage which will allow you to recover the parcel in your post office, and this within 14 days. Beyond that, the package will be automatically returned to us, which will incur additional costs.

Shipping costs are €9.90 including tax for delivery on a working day. If the package weighs more than 8kg, the shipping costs are €15.90.

For CORSICA, the shipping costs amount to €25.90 for parcels up to 8kg. Beyond 8kg, the shipping costs amount to €30.70. This carrier does not deliver on Saturdays for Corsica.

Transport on Pallet via DHL In mainland FRANCE only

Delivery in 72 working hours on Pallet via DHL express for HEAVY ORDERS

Transporter activated from 60Kg with shipping costs at 49€ then offered from 600€ of purchase

With all other carriers and despite our best efforts to protect your items, it is unfortunately  impossible for us to guarantee that your products will arrive intact!

Especially when your order mixes particularly fragile items (sugar object, Cake Topper, brick of liquid cream, etc.) with compact and heavy products such as sugar paste seals. 

This pallet carrier definitely solves this problem: It will be offered to you as soon as the order exceeds 60Kg of goods and will be delivered to you filmed on a pallet. It  will thus avoid the inconvenience of receiving your damaged goods. Guarantee and security guaranteed!

Note that placing your order on a pallet will extend our usual preparation time by 24 working hours. Then, it will be delivered to you approximately in 3 working days from its shipping date.

When taking charge of the package, you will first be notified by email of a tracking number and then you will be informed by the carrier of your delivery date.

Shipping costs amount to €49 including tax for delivery on a working day and are free as soon as the order exceeds €600. 

International shipping

In BELGIUM, LUXEMBOURG and SPAIN in MONDIAL RELAY Points

Delivery between 3 and 5 working days from €5.9

Free shipping from 49€ of purchase for Belgium/Luxembourg and from 79€ for Spain

You will be notified by email of a tracking number, when the package is picked up and then when it is dropped off at a Relay Point . Delivery from Monday to Friday.

Exceeded the weight of 20kg, this relay point carrier is automatically deactivated in favor of home carriers.

Depending on the Relay Point you select, and even if there is no supply on closed days, you can collect your package on Saturdays and Sundays. The tracking link often only updates after 24 hours, so don't worry if you don't see the delivery steps change after 24 hours after shipment.

You have 14 days to collect your package. After this time, the package will be automatically returned to us, which will incur additional costs.

The shipping costs amount to €5.90 including tax and are free for purchases over €49 including tax for Belgium / Luxembourg. And for Spain, offered beyond 79€.

delivery DOM TOM overseas

DOM -TOM - Overseas

Home delivery between 5 and 10 working days after shipment

IMPORTANT: LIGHT AND BULKY PRODUCTS ( DUMMY, ALUMINUM COOKING MOLDS, CAKE BOXES) CAN BE SHIPPED BUT ARE SUBJECT TO OVER BILLING CALLED "VOLUMETRIC WEIGHT" .

When taking charge of the package, you will be notified by email and SMS of a tracking number and an indicative delivery date.

In case of absence during the 1st passage of the delivery person, you will receive a notice of passage which will allow you to recover the parcel in your post office, and this within 14 days. Beyond that, the package will be automatically returned to us, which will incur additional costs.

The areas served are Martinique, Guadeloupe, Guyana, Réunion, Mayotte, Saint-Pierre and Miquelon, Saint-Martin, Saint-Barthélémy, New Caledonia, French Polynesia, Wallis and Futuna, the Austral Lands.

Certain products such as aerosols are not eligible for transport overseas.

Orders destined for overseas are invoiced excluding taxes (HT). Customs duties and local VAT will be payable in addition upon arrival of the package.

Shipping costs for the DOM-TOM are invoiced according to the weight of your order and start at 27€, with no minimum purchase limit and up to 30kg.

Colissimo International Switzerland delivery Export carrier

Swiss

Home delivery between 3 and 6 working days after dispatch

When taking charge of the package, you will be notified by email and SMS of a tracking number and an indicative delivery date.

Orders to Switzerland are invoiced excluding taxes (HT). Customs duties and local VAT will be payable in addition upon arrival of the package.

In case of absence during the 1st passage of the delivery person, you will receive a notice of passage which will allow you to recover the parcel in your post office, and this within 14 days. Beyond that, the package will be automatically returned to us, which will incur additional costs.

Shipping costs between €16 and €35 ​​depending on weight and with no minimum purchase or weight limit.

Chronopost International delivery Express Carrier world

European Union and Rest of the World

Express home delivery between 2 and 5 working days

When taking charge of the package, you will be notified by email and SMS of a tracking number and an indicative delivery date. In case of absence during the 1st passage of the delivery person, you will receive a notice of passage which will allow you to recover the parcel in your post office, and this within 14 days. Beyond that, the package will be automatically returned to us, which will incur additional costs.

1 - EUROPEAN UNION COUNTRIES - Road express:

Your order will be delivered to you from Monday to Friday, between 2 and 4 days after its dispatch, depending on the destination.

Areas served: Germany (in 2 days), Austria, Belgium (in 2 days), Bulgaria, Cyprus, Croatia, Denmark, Spain (in 2 days - postcodes starting with 07, 38, 35, 52, and 51 are prohibited with this carrier), Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands (in 2 days), Poland, Portugal, Czech Republic, Romania, United Kingdom (in 2 days ), Slovakia, Slovenia, Sweden.

For companies wishing to be delivered in the European Union, please enter your intra-community VAT number in your delivery address and you will be invoiced excluding VAT.

Shipping costs from €9.90 including tax depending on the weight and the country of destination, with no minimum purchase or weight limit. Free shipping for all orders over 170th including VAT for all these countries (except Spain).

2- OTHER COUNTRIES OF THE WORLD - Air Express:

Your order will be delivered to you from Monday to Friday, between 2 and 5 days after shipment, depending on the destination.

Areas served: South Africa, Algeria (in 2 days), Anguilla, Saudi Arabia, Argentina, Aruba, Australia, Bahamas, Bahrain, Barbados, Benin, Brazil, Burkina Faso, Burundi, Cameroon, Canada (in 2 days), Chile , China, Comoros, Congo, Rep., Congo, Rep. Dem., South Korea, Costa Rica, Ivory Coast, Djibouti, Egypt, United States (in 2 days), Gabon, Guinea, Equatorial Guinea, Haiti, India, Iran, Iraq, Israel (in 2 days), Jamaica, Japan, Jordan, Lebanon, Madagascar, Malaysia, Mali, Morocco (in 2 days), Mexico, Niger, Nigeria, Norway, New Zealand, Peru, Qatar, Senegal, Chad, Thailand, Togo, Tunisia (in 2 days ), Uruguay, Venezuela... and many more ;-)

Note that aerosols are not eligible for this type of air transport. Please remove this type of product from your basket to see this carrier activated.

IMPORTANT: LIGHT AND BULKY PRODUCTS ( DUMMY, ALUMINUM COOKING MOLDS, CAKE BOXES) CAN BE SHIPPED BUT ARE SUBJECT TO OVER BILLING CALLED "VOLUMETRIC WEIGHT"

Orders to these countries are invoiced excluding taxes. Customs duties and VAT will be payable in addition to the arrival of the package.

Shipping costs from €37 excluding VAT depending on the weight and the country of destination, with no minimum purchase limit. Shipping costs Free for Belgium and Luxembourg with Chronopost Classic beyond the basket's 170th VAT.